Reviews For Sport Clips Haircuts of Easton Marketplace

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1 rating

If I could give 0 stars I would ! I took my son to get his hair cut. I told them I wanted a temp fade with NOTHING off of the top if possible and I stressed nothing off the top. she cut all his hair off and pushed his shape up so far back it cannot be repaired. I asked for a refund they said they don’t do refunds but they could fix it for free except it’s unfixable! I will NEVER come back and I will stress to EVERYONE I know to never come back here ! I wish I could submit a picture! My son was in TEARS

1 rating

first off, the lady wouldn’t stop calling me james even after acknowledging i was jake a few times all during check in before sitting down. i show a picture of what i want. she butchered the top of my hair. cutting out a huge chunk. does not know the first thing about a fade or tapering at all. i noticed how bad the top of my head was when i got to the car. so i went back in for a refund. the other girl offers to fix it, but i just want a refund. she says that’s not their policy. i say that’s crazy, i’d like to talk to a manager. so she goes in the back to call the manager. comes out and says nothing they can do. i say i’d like to talk to the manager. she goes on an on telling me she isn’t going to give me the managers home phone number. i say that’s not what i want, call her on this phone behind the counter that people call in on. she refuses. says to come back in 5 hours when the manager shows up. i ask for a corporate number and she says there isn’t one. so i leave and go spend more money at another barber to fix it. i will never be back to a sport clips. seems like they hire just anyone on their word that they can cut hair. and they definitely don’t know the first thing about customer satisfaction.

1 rating

The app notified me that my stylist would be ready in 15 minutes I showed up in time, upon arrival it showed a 2 minute wait for me, the stylist I selected got done with her client and took the person who had next available instead leaving me to wait there another hour. I did not check in online to have to wait an hour, this messed up my schedule for the rest of the day, no one from sports clips reached out to address the issue. I had been coming here for over 3 years but after this they have to earn my business back.

Rated 1.4 out of 5.0 based on 9 Client reviews

1
Desiree J. | October 11, 2021 Haircut

"If I could give 0 stars I would ! I took my son to get his hair cut. I told them I wanted a temp fad"

1
jake a. | August 31, 2021 Overall Experience

"first off, the lady wouldn’t stop calling me james even after acknowledging i was jake a few times a"

1
billy a. | July 19, 2021 Service

"The app notified me that my stylist would be ready in 15 minutes I showed up in time, upon arrival i"

1
Terry H. | July 3, 2021 Overall Experience

"On line sucks. Had a reservation at 12:42. Got there and new time was wait 43 minutes. I canceled. "

1
B B. | June 15, 2021 Stylist

"At least if your ever in a drought you can always sleep with a stylist. "

1
benjamin d. | June 8, 2021 Overall Experience

"I was up to do my hair, and i noticed the lady had stains under her armpits, like how could you styl"

1
KJ B. | April 11, 2021 Overall Experience

"Strongly suggest you check in online as it is a substantial wait. I am waiting now at 930 am on a Su"

1
Antonio C. | January 29, 2021 Haircut

"I’ve always gotten my haircut at Sports Clips, usually I get my cut by Terri and has been awesome ev"

5
Austin M. | September 25, 2018 Stylist

"I highly recommend requesting Terri. She's consistent and always delivers quality service. She under"